# Chargebee: API Service Degradation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-05 23:00 UTC · Resolved: 2026-06-05 23:00 UTC · Duration: 0 min
- Updates: 1 · Affected components: API Endpoints - API (US), API (US)
- [Vendor status page: https://stspg.io/lwkxqvtsjj7h](https://stspg.io/lwkxqvtsjj7h)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Summary

Chargebee reported a major degradation affecting API (US), causing intermittent request timeouts. The incident record started and resolved at 2026-06-05 23:00 UTC (computed duration: 0 min); the update reported 2 minutes of timeouts during 05-06-2026 22:16 UTC to 22:22 UTC and confirmed services were operating normally. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-06-05 23:00 UTC: We experienced 2 minutes of intermittent API request timeouts in the US region during the window from 05-06-2026 22:16 UTC to 22:22 UTC. The issue has since been resolved, and services are operating normally.

## Rewindex changes for this incident

- 2026-06-05 23:00 UTC: [Major incident: API Service Degradation](https://rewindex.com/change/i7b993a71e87bef.md)


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Canonical: https://rewindex.com/company/chargebee/incidents/2d5nm4259qrl · Markdown: https://rewindex.com/company/chargebee/incidents/2d5nm4259qrl.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/2d5nm4259qrl · Generated 2026-10-18T13:25:18.905Z