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Chargebee change history: API Service Degradation

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8Major incident
When (UTC)ChangeKind
Major incident: API Service Degradation
Chargebee reported major API degradation across AU, EU and US, with intermittent 5xx errors caused by an internal change; reverting it restored stability. The stated impact window was 10:06 UTC to 10:17 UTC on 2026-05-18, while recorded start and resolution were both 2026-05-18 11:05 UTC (computed duration: 0 min).
Major incident