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CompaniesCerebrasIncidents

Cerebras: Z.ai GLM 4.7 Service Unavailable

CriticalStatus: resolvedStarted Resolved (1.3 h)5 updatesstspg.io (opens in new tab)

Affected components: ZAI-GLM-4.7

Timeline of updates

  1. investigating

    The service is currently inaccessible. We are currently working urgently to restore service capabilities. We will provide further updates as we make progress.

  2. investigating

    Partial of the service has been restored, and we are currently working to resume normal service performance.

  3. monitoring

    A fix has been rolled out, and we are actively monitoring the situation.

  4. investigating

    Between 20:51 and 21:47 UTC users experienced service disruption with GLM 4.7. We have deployed a fix and the issue is now resolved.

  5. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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