Canva change history: Some users might experience errors when trying to access designs

Canva reported a major incident affecting some users accessing designs, with a “Trying to reconnect” error warning that continued editing could result in lost work. It started at 2026-05-07 03:29 UTC and was resolved at 2026-05-07 04:37 UTC, lasting 1 h 8 min; Canva identified the issue but did not state a cause or specific fix.