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Bugsnag: Emails not being sent

No impact listedStatus: resolvedStarted Resolved (2.0 h)4 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.

  2. identified

    Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.

  3. monitoring

    We have confirmed that emails are now being delivered. We will continue monitoring the situation.

  4. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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