# Bugsnag: Emails not being sent

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-09 14:10 UTC · Resolved: 2024-06-09 16:10 UTC · Duration: 2.0 h
- Updates: 4
- [Vendor status page: https://stspg.io/bp280k62v01r](https://stspg.io/bp280k62v01r)
- [Company: Bugsnag](https://rewindex.com/company/bugsnag.md)

## Timeline of updates

- **investigating** 2024-06-09 14:10 UTC: We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.
- **identified** 2024-06-09 15:21 UTC: Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.
- **monitoring** 2024-06-09 15:31 UTC: We have confirmed that emails are now being delivered. We will continue monitoring the situation.
- **resolved** 2024-06-09 16:10 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/bugsnag/incidents/5bqn3t6f0ww1 · Markdown: https://rewindex.com/company/bugsnag/incidents/5bqn3t6f0ww1.md · JSON: https://rewindex.com/api/v1/companies/bugsnag/incidents/5bqn3t6f0ww1 · Generated 2026-10-20T02:21:33.305Z