Companies / Braze / incidents

Braze: Issues creating cases via the Braze Support Portal

Impact: majorStatus: resolvedStarted Resolved (5.2 h)1 updateSource: braze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    The issue preventing some users from raising a ticket via the Braze Support Portal has been resolved. The Braze Support Portal is now fully operational, and you should be able to raise tickets without any issues. If you continue to experience any difficulties, please do not hesitate to raise a ticket by emailing support@braze.com.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON