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Braze: Increased Email Bounce rate for Apple domains

Impact: majorStatus: resolvedStarted Resolved (5.5 h)1 updateSource: braze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Email sent to recipients with valid Apple domain addresses is confirmed to now be working, and the subscription status of users associated with email addresses that bounced during the outage window have been reverted to the state prior to the bounce events. We'll share any postmortem findings when we get more information from our ESPs and Apple.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON