# Braze: Increased Email Bounce rate for Apple domains

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-26 16:09 UTC · Resolved: 2021-04-26 21:38 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/rgsh50gbvsdm](https://braze.statuspage.io/incidents/rgsh50gbvsdm)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2021-04-26 21:38 UTC: Email sent to recipients with valid Apple domain addresses is confirmed to now be working, and the subscription status of users associated with email addresses that bounced during the outage window have been reverted to the state prior to the bounce events. We'll share any postmortem findings when we get more information from our ESPs and Apple.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/rgsh50gbvsdm · Markdown: https://rewindex.com/company/braze/incidents/rgsh50gbvsdm.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/rgsh50gbvsdm · Generated 2026-10-18T12:33:19.924Z