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Braze: Latency and Errors on US07

Affected components: DashboardUS 07 Cluster - Dashboard

Timeline of updates

1. investigating2026-09-02 07:43 UTC

   Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.

2. identified2026-09-02 08:58 UTC

   We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.

3. monitoring2026-09-02 09:36 UTC

   Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.

4. resolved2026-09-02 10:09 UTC

   The Dashboard has continue to remain stable and the issue is now resolved.

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