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Braze: US07 Dashboard latency and errors

Impact: minorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: DashboardUS 07 Cluster - Dashboard

Timeline of updates

  1. investigating

    Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US07 Cluster, starting around 13:41 EST. At this time, no other services are impacted, and messaging sending is not impacted. Engineers are actively working to restore service.

  2. monitoring

    As of 15:12 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.

  3. resolved

    No further issues have been experienced, and all services are operating normally. The incident is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON