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Braze: Investigating networking issues at our data center

Impact: majorStatus: resolvedStarted Resolved (2.6 h)1 updateSource: braze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Investigation has determined that while troubleshooting a separate support issue, a network technician added a packet capture to our firewall which was then responsible for these issues.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON