# Braze: Investigating networking issues at our data center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2015-07-23 15:32 UTC · Resolved: 2015-07-23 18:09 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/12plym2252fc](https://braze.statuspage.io/incidents/12plym2252fc)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2015-07-23 18:09 UTC: Investigation has determined that while troubleshooting a separate support issue, a network technician added a packet capture to our firewall which was then responsible for these issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/braze/incidents/12plym2252fc · Markdown: https://rewindex.com/company/braze/incidents/12plym2252fc.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/12plym2252fc · Generated 2026-10-18T09:41:00.400Z