Braze: Increased latency to APIs
Impact: noneStatus: resolvedStarted Resolved (0 min)1 updateSource: braze.statuspage.io (opens in new tab)
Timeline of updates
- resolved
On November 3rd from 3:26am ET, one of our DBAs accidentally performed a routine database command on all database servers at once instead of the standard process of running it on servers one at a time. This resulted in degraded database performance until 3:34am, causing some API calls to return slower or return 50x error codes.
From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON