# Braze: Increased latency to APIs

- Impact (vendor’s label): none
- Status: resolved
- Started: 2014-11-03 08:26 UTC · Resolved: 2014-11-03 08:26 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/11vh9nynrkj5](https://braze.statuspage.io/incidents/11vh9nynrkj5)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2014-11-03 08:26 UTC: On November 3rd from 3:26am ET, one of our DBAs accidentally performed a routine database command on all database servers at once instead of the standard process of running it on servers one at a time. This resulted in degraded database performance until 3:34am, causing some API calls to return slower or return 50x error codes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/11vh9nynrkj5 · Markdown: https://rewindex.com/company/braze/incidents/11vh9nynrkj5.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/11vh9nynrkj5 · Generated 2026-10-18T16:36:36.640Z