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Box: [MAJOR] Degradation of Syncing from Web App to Box Drive

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.box.com (opens in new tab)

Timeline of updates

  1. resolved

    Box has identified and resolved issues with syncing from the Web Application (Box.com) to Box Drive where new changes made in the Web App are not synced to Box Drive. In case users notice any discrepancies with some files/folders not being available on Box Drive, please have users use the Refresh Button as detailed in our Known Product Issues page below: https://support.box.com/hc/en-us/articles/360045231753-Known-Product-Issues

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab). Box profile · Recent Box incidents · Markdown · JSON