Search

Companies / BigCommerce / incidents

BigCommerce: Call Center (Phone and Chat) currently down due to severe weather.

Impact: majorStatus: resolvedStarted Resolved (48 min)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Phone and Chat are back up and running now that the weather advisory has been lifted and power in the call center appears to be stable again. Thank you for your patience.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON