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BigCommerce: Order Webhook Delivery issue in APAC region

Impact: majorStatus: resolvedStarted Resolved (1.3 h)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    BigCommerce engineers were notified of an issue where a subset of webhooks were not being delivered to APAC region stores at approximately 13:00 UTC. A fix was implemented at 15:45 UTC and webhooks delivery was restored. Any webhooks that were not delivered during this time are now being sent.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON