Companies / BigCommerce / incidents

BigCommerce: Contact Center Connectivity

Impact: criticalStatus: resolvedStarted Resolved (2.7 h)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Our phone provider has restored service to our contact center. Technical Support availability has returned to normal across all channels. We appreciate your patience as we worked toward a resolution.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON