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BigCommerce: Fire Alarm in Austin Contact Center

Impact: majorStatus: resolvedStarted Resolved (15 min)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Our agents have been cleared to re-enter the building, and our live channels have resumed normal operations. Thank you for your patience and understanding.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON