Axiom: Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected components: Querying
Timeline of updates
- identified
Queries performed on metrics datasets on us-east-1 region are currently failing at an elevated rate, we have identified the root cause and working on a fix.
- monitoring
A fix was deployed and we are monitoring, error rates have already started to drop.
- resolved
Error rate have returned to nominal levels.
Changes Rewindex caught on this incident
- Incident updated: Queries on Metrics Datasets Suffer from Elevated Error Rates on us-east-1 Region
- Incident updated: Queries on Metrics Datasets Suffer from Elevated Error Rates
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-25 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f8957cbf15050b6d…Version 2 captured
In the 2026-10-25 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e19fe20d3aac0d9a…Version 3 captured
In the 2026-10-25 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
845b4c880275645b…
Impact, status and times are the vendor’s own, as last archived. View on status.axiom.co (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Axiom, started 2026-10-25 16:30 UTC, resolved after 2.1 h, 3 update(s); edited after publishing.
- Title
- Queries on Metrics Datasets Suffer from Elevated Error Rates
- Vendor
- Axiom
- Date
- URL
- https://rewindex.com/company/axiom/incidents/01M5T22T93DQZ30WEYJ1Y90SZ0
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