Companies/Auth0/Incidents

Auth0: Elevated Errors on Multiple Public Cloud Environments

Affected components: US-1 AuthenticationUS-1 Machine to MachineUS-3 AuthenticationUS-3 Machine to MachineUS-4 AuthenticationUS-4 Machine to MachineUS-5 AuthenticationUS-5 Machine to Machine

Timeline of updates

1. investigating2026-10-14 05:01 UTC

   We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

2. resolved2026-10-14 05:32 UTC

   Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

3. postmortem2026-10-23 20:05 UTC

   A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/2026-10-14-Third-PartyOutageImpactingPublicandPrivateCloudEnvironments.pdf (opens in new tab)

Changes Rewindex caught on this incident

• Oct 14Major incident: Elevated Errors on Multiple Public Cloud Environments

Impact, status and times are the vendor’s own, as last archived. View on status.auth0.com (opens in new tab).

Auth0 profileRecent Auth0 incidentsAll outages on October 14, 2026Auth0 in October 2026MarkdownJSON