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CompaniesAtlassian LoomIncidents

Atlassian Loom: Customers unable to checkout with loom monthly plans

No impact listedStatus: resolvedStarted Resolved (0 min)3 updatesloom.status.atlassian.com (opens in new tab)

Timeline of updates

  1. identified

    Customers are unable to choose a monthly plan when upgrading or purchasing from loom.com. We are investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results

  3. resolved

    This issue is now resolved and customers can checkout as expected.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Atlassian Loom, started 2025-04-14 19:34 UTC, resolved after 0 min, 3 update(s).

Title
Customers unable to checkout with loom monthly plans
Vendor
Atlassian Loom
Date
URL
https://rewindex.com/company/atlassian-loom/incidents/pgnt02bf3pyv

Atlassian Loom profileRecent Atlassian Loom incidentsAll outages on April 14, 2025Atlassian Loom in April 2025MarkdownJSON