Astronomer change history: Astro UI and API are appearing offline for some users

Astro UI and API appeared offline for some users in a major incident starting 2026-10-13 18:02 UTC, resolved at 2026-10-13 19:53 UTC (1 h 51 min). Existing tasks and Dag Runs continued successfully. Restarting a service experiencing higher-than-expected load restored functionality; Astronomer identified a proximate cause but did not disclose it.