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AssemblyAI: Increased processing times and errors for Universal-2

MinorStatus: resolvedStarted Resolved (47 min)3 updatesstspg.io (opens in new tab)

Affected components: APIs - Asynchronous APIAsynchronous API

Timeline of updates

  1. identified

    We have identified an issue that is causing elevated processing times for requests that are using Universal-2 for pre-recorded audio. Most requests are still completing successfully, but we are also seeing a small increase in errors as a result of some requests timing out. Our team has identified the root cause of this issue and is working to resolve it as quickly as possible. Request using Universal-3 Pro are unaffected by this issue.

  2. monitoring

    The root cause of the slowdown has been addressed and turnaround times have once again returned to the normal range. We will continue to monitor traffic going forward to ensure continued good performance.

  3. resolved

    We have continued to see processing times remain in the normal range and are now marking this issue as resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-04-16 18:37 UTC, resolved after 47 min, 3 update(s).

Title
Increased processing times and errors for Universal-2
Vendor
AssemblyAI
Date
URL
https://rewindex.com/company/assemblyai/incidents/xfrb149ddltv

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