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AssemblyAI: Increased processing times for US async transcription

MinorStatus: resolvedStarted Resolved (19 min)4 updatesstspg.io (opens in new tab)

Affected components: APIs - Asynchronous APIAsynchronous API

Timeline of updates

  1. investigating

    We are seeing increased processing times for pre-recorded (async) transcriptions on the US endpoint. Webhook deliveries may also be delayed. We are currently investigating.

  2. identified

    We have identified the issue causing elevated processing times for async transcriptions on the US endpoint and have addressed the root cause. The system is recovering, but processing times remain elevated while the backlog clears. Webhook deliveries may also continue to be delayed.

  3. monitoring

    We have been monitoring the queue drain and transcription pickup delays caused by the backlog. Processing times are returning to normal ranges on the US endpoint and the backlog has cleared. We are continuing to monitor.

  4. resolved

    This incident has been resolved. Async transcription processing times on the US endpoint have returned to normal ranges and webhook deliveries are operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-07-09 13:53 UTC, resolved after 19 min, 4 update(s).

Title
Increased processing times for US async transcription
Vendor
AssemblyAI
Date
URL
https://rewindex.com/company/assemblyai/incidents/1g0dg9f2kwc1

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