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Ashby: Ashby is unavailable or slow to load in South East Asia due to upstream provider

Affected components: AnalyticsAshby Products - AnalyticsAshby Products - RecruitingRecruiting

Timeline of updates

1. investigating2026-09-22 14:27 UTC

   We are currently investigating an issue affecting app availability in South East Asia.

2. investigating2026-09-22 14:27 UTC

   We are continuing to investigate this issue.

3. investigating2026-09-22 20:05 UTC

   We have determined the issue to be a service degradation in Cloudflare's Asia region. We are working with them to get this resolved.

4. monitoring2026-09-23 09:20 UTC

   We are no longer seeing the issue, we will be monitoring until we have had confirmation that the issue is resolved upstream.

5. identified2026-09-23 10:48 UTC

   The issue appears to have resurfaced, we are awaiting an update from our upstream provider. If possible, we recommend using a VPN to a server outside the affected region.

6. identified2026-09-23 19:02 UTC

   Our upstream provider has identified multiple subsea internet cable outages resulting in slowdowns in the Asia-Pacific region since September 21.

7. monitoring2026-09-24 08:46 UTC

   We have been informed that traffic is being re-routed around the affected region by our upstream provider. We will continue monitoring until we have confirmation that the issue is fully resolved.

8. resolved2026-09-28 13:18 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ashby profile · Recent Ashby incidents · Markdown · JSON