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CompaniesAsanaIncidents

Asana: Automations and Background Actions Delayed

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: Automations and Background ActionsEU - Automations and Background ActionsAutomations and Background ActionsUS - Automations and Background Actions

Timeline of updates

  1. resolved

    On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We reverted this deployment, which allowed our system to catch up.

    Impact: During the incident, a subset of customers experienced delayed background actions, such as rules, email notifications, imports, and exports. For a small fraction of customers, during a 7-hour period, automations may not have executed as intended.

    Moving forward: We have identified the root cause of this particular bug and will improve our systems and processes to prevent it from happening in the future.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Asana, started 2024-07-26 21:10 UTC, resolved after 0 min, 1 update(s).

Title
Automations and Background Actions Delayed
Vendor
Asana
Date
URL
https://rewindex.com/company/asana/incidents/wnj2mcp35pdf

Asana profileRecent Asana incidentsAll outages on July 26, 2024Asana in July 2024MarkdownJSON