Asana: Inbound email outage
Timeline of updates
- resolved
On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4ca919cfe58b9ec1…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Asana, started 2025-07-25 01:15 UTC, resolved after 0 min, 1 update(s).
- Title
- Inbound email outage
- Vendor
- Asana
- Date
- URL
- https://rewindex.com/company/asana/incidents/jc6077bp9jf0
Asana profileRecent Asana incidentsAll outages on July 25, 2025Asana in July 2025MarkdownJSON