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CompaniesAsanaIncidents

Asana: Transient application errors

No impact listedStatus: resolvedStarted Resolved (1.0 h)2 updatesstspg.io (opens in new tab)

Affected components: AppJapan - AppMobileUS - MobileEU - NotificationsNotificationsAppUS - AppJapan - Webhooks and Event StreamsWebhooks and Event StreamsAutomations and Background ActionsEU - Automations and Background ActionsAutomations and Background ActionsJapan - Automations and Background ActionsAutomations and Background ActionsUS - Automations and Background ActionsUS - Webhooks and Event StreamsWebhooks and Event StreamsJapan - NotificationsNotificationsAustralia - Webhooks and Event StreamsWebhooks and Event StreamsAPIAustralia - APIAppEU - AppAustralia - MobileMobileAustralia - NotificationsNotificationsAPIJapan - APIAppAustralia - AppJapan - MobileMobileNotificationsUS - NotificationsAPIEU - APIAustralia - Automations and Background ActionsAutomations and Background ActionsEU - Webhooks and Event StreamsWebhooks and Event StreamsEU - MobileMobileAPIUS - API

Timeline of updates

  1. monitoring

    We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.

  2. resolved

    We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Asana, started 2025-04-25 22:42 UTC, resolved after 1.0 h, 2 update(s).

Title
Transient application errors
Vendor
Asana
Date
URL
https://rewindex.com/company/asana/incidents/j7zdn1b9kx9s

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