Asana change history: Asana unreachable for some users

Asana reported a major outage starting 2024-07-01 22:30 UTC that prevented some users from connecting; the recorded duration is 0 min. Its postmortem attributes the outage to an invalid configuration affecting approximately 18% of customers in its US datacenter, with resolution delayed by an unrelated infrastructure configuration management tooling issue. Asana said the issue was fixed.