Anthropic: Service disruption on Claude services

Impact: criticalStatus: resolvedStarted 2026-08-16 21:58 UTCResolved 2026-08-16 22:34 UTC (36 min)4 updatesSource: stspg.io

Summary

Anthropic reported a critical disruption involving authentication issues and degraded performance across claude.ai, Claude API, Claude Code, Claude Console, and Claude Cowork. It started at 2026-08-16 21:58 UTC and was resolved at 2026-08-16 22:34 UTC, lasting 35 min; a fix was deployed at 22:22 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Claude Console (platform.claude.com)Claude CoworkClaude API (api.anthropic.com)claude.aiClaude Code

Timeline of updates

investigating2026-08-16 21:58 UTC
We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
investigating2026-08-16 22:02 UTC
We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
monitoring2026-08-16 22:22 UTC
A fix has been deployed for the issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
resolved2026-08-16 22:34 UTC
The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved.

Rewindex changes for this incident

Critical incident: Service disruption on Claude services 2026-08-16 21:58 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Anthropic profile · Recent Anthropic incidents · Markdown · JSON