rewindex

CompaniesAnthropicIncidents

Anthropic: Some users are experiencing delays in purchasing additional API credits

MinorStatus: resolvedStarted Resolved (1.5 h)1 updatestatus.anthropic.com (opens in new tab)

Timeline of updates

  1. resolved

    During the outage, all of the following were delayed: - customer balances - billing for standard API usage - issuing credit auto-recharge invoices - access shutoff/restore for $0 in credits, and for reaching spend limits The outage has now been resolved. There is no longer a system delay for any of the above.

From Anthropic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.anthropic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Anthropic, started 2026-01-29 19:10 UTC, resolved after 1.5 h, 1 update(s).

Title
Some users are experiencing delays in purchasing additional API credits
Vendor
Anthropic
Date
URL
https://rewindex.com/company/anthropic/incidents/29wh90pcv3r1

Anthropic profileRecent Anthropic incidentsAll outages on January 29, 2026Anthropic in January 2026MarkdownJSON