Amplitude: Intermittent Connectivity Issues
Affected components: Data - Web ApplicationWeb ApplicationData - Data ProcessingData ProcessingData - Data ReceptionData Reception
Timeline of updates
- resolved
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services.
The issue originated outside of Amplitude's infrastructure and was resolved by AWS.
Services:
- Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required.
- Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a3e45f3b8ed41d5e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Amplitude, started 2026-07-24 17:05 UTC, resolved after 0 min, 1 update(s).
- Title
- Intermittent Connectivity Issues
- Vendor
- Amplitude
- Date
- URL
- https://rewindex.com/company/amplitude/incidents/w79xs6z9cx2m
Amplitude profileRecent Amplitude incidentsAll outages on July 24, 2026Amplitude in July 2026MarkdownJSON