Amplitude: Export API returns 500 errors across multiple organizations
Affected components: Data - Data ExportData Export
Timeline of updates
- investigating
We are investigating errors affecting some customers using the Data Export API. Affected Export API requests may return 500 errors.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8234ea406358e0d4…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4c12367e9fd07ea8…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Amplitude, started 2026-10-20 20:12 UTC, resolved after 8 min, 2 update(s); edited after publishing.
- Title
- Export API returns 500 errors across multiple organizations
- Vendor
- Amplitude
- Date
- URL
- https://rewindex.com/company/amplitude/incidents/nrrkcvqt75zd
Amplitude profileRecent Amplitude incidentsAll outages on October 20, 2026Amplitude in October 2026MarkdownJSON