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Amplitude: AI features degraded

Impact: majorStatus: resolvedStarted Resolved (4.4 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Amplitude reported a major degradation affecting Agents and Chat: some users could not load or use AI-powered features. The incident started at 2026-07-13 18:51 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 4 h 25 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Agents and Chat

Timeline of updates

  1. investigating

    Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Amplitude profile · Recent Amplitude incidents · Markdown · JSON