Akamai: Case Ticketing Issues
Timeline of updates
- resolved
We can confirm that the issue was mitigated at 20:10 UTC on February 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM (opens in new tab) or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
From Akamai’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Akamai, started 2025-02-17 18:29 UTC, resolved after 3.6 h, 1 update(s).
- Title
- Case Ticketing Issues
- Vendor
- Akamai
- Date
- URL
- https://rewindex.com/company/akamai/incidents/ttrqtgsqkshv
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