rewindex

CompaniesAkamaiIncidents

Akamai: Performance Degradation for Customers in Mumbai and Chennai

No impact listedStatus: investigatingeditedStarted Not resolved1 updatewww.akamaistatus.com (opens in new tab)

Affected components: Content Delivery - Edge DeliveryEdge Delivery

Timeline of updates

  1. investigating

    On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).

Akamai profileRecent Akamai incidentsMarkdownJSON