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CompaniesAkamaiIncidents

Akamai: Enterprise Application Access (EAA) Connector Issues

MinorStatus: resolvededitedStarted Resolved (5.9 h)4 updateswww.akamaistatus.com (opens in new tab)

Affected components: Enterprise Application AccessEnterprise Security - Enterprise Application Access

Timeline of updates

  1. investigating

    We are investigating an issue with Enterprise Application Access that is affecting a subset of Unified EAA Connectors. This issue began on October 27, 2026, at approximately 01:25 UTC. We are working on implementing the fix for the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 (opens in new tab). If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support (opens in new tab)), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 (opens in new tab) . We will provide an update within the next 120 minutes.

  3. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 (opens in new tab) . We will provide an update within the next 120 minutes.

  4. resolved

    We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 (opens in new tab) or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Akamai, started 2026-10-27 09:58 UTC, resolved after 5.9 h, 4 update(s); edited after publishing.

Title
Enterprise Application Access (EAA) Connector Issues
Vendor
Akamai
Date
URL
https://rewindex.com/company/akamai/incidents/9v9lzjgthg97

Akamai profileRecent Akamai incidentsAll outages on October 27, 2026Akamai in October 2026MarkdownJSON