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Akamai: Akamai Control Center and Configuration Deployment Issues

MinorStatus: resolvedStarted Resolved (34 min)3 updatesstspg.io (opens in new tab)

Affected components: Akamai Control CenterCustomer Service, Documentation and Community - Akamai Control CenterConfiguration - Configuration DeploymentConfiguration Deployment

Timeline of updates

  1. investigating

    We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

  2. investigating

    We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD. We will provide an update within the next 60 minutes.

  3. resolved

    We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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