Companies / Airtable / incidents

Airtable: Some users unable to connect to Airtable

Impact: majorStatus: resolvedStarted Resolved (7.8 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Airtable reported a major outage preventing some users from connecting and leaving some bases unavailable; Automations also stopped running. It started at 2024-03-21 16:42 UTC and was resolved at 2024-03-22 00:27 UTC, lasting 7 h 44 min. Airtable implemented mitigations and fixes, fully re-enabled Automations, and confirmed services were functioning normally.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Airtable Service

Timeline of updates

  1. investigating

    We are currently investigating this issue. We apologize for the inconvenience.

  2. investigating

    We have implemented mitigations leading to partial recovery and are continuing to work to fully stabilize the system. At this time, Automations are not running. We apologize for the inconvenience.

  3. investigating

    We are re-enabling Automations at this time. We have implemented a fix that has caused most bases to recover. Some bases are still unavailable and we are actively working on getting these bases stable as well.

  4. monitoring

    A fix has been implemented and we are monitoring the results. Automations are now fully re-enabled. We apologize for the inconvenience this incident has caused.

  5. resolved

    We have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Airtable profile · Recent Airtable incidents · Markdown · JSON