# Airtable: Some users unable to connect to Airtable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-21 16:42 UTC · Resolved: 2024-03-22 00:27 UTC · Duration: 7.8 h
- Updates: 5 · Affected components: Airtable Service
- [Vendor status page: https://stspg.io/x4f9vm6r9y5b](https://stspg.io/x4f9vm6r9y5b)
- [Company: Airtable](https://rewindex.com/company/airtable.md)

## Summary

Airtable reported a major outage preventing some users from connecting and leaving some bases unavailable; Automations also stopped running. It started at 2024-03-21 16:42 UTC and was resolved at 2024-03-22 00:27 UTC, lasting 7 h 44 min. Airtable implemented mitigations and fixes, fully re-enabled Automations, and confirmed services were functioning normally. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-03-21 16:42 UTC: We are currently investigating this issue. We apologize for the inconvenience.
- **investigating** 2024-03-21 17:27 UTC: We have implemented mitigations leading to partial recovery and are continuing to work to fully stabilize the system.  At this time, Automations are not running. We apologize for the inconvenience.
- **investigating** 2024-03-21 18:39 UTC: We are re-enabling Automations at this time. We have implemented a fix that has caused most bases to recover. Some bases are still unavailable and we are actively working on getting these bases stable as well.
- **monitoring** 2024-03-21 19:36 UTC: A fix has been implemented and we are monitoring the results. Automations are now fully re-enabled. We apologize for the inconvenience this incident has caused.
- **resolved** 2024-03-22 00:27 UTC: We have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.

## Rewindex changes for this incident

- 2024-03-21 16:42 UTC: [Major incident: Some users unable to connect to Airtable](https://rewindex.com/change/icaa5123837530a.md)


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Canonical: https://rewindex.com/company/airtable/incidents/tmhz7lqvvd87 · Markdown: https://rewindex.com/company/airtable/incidents/tmhz7lqvvd87.md · JSON: https://rewindex.com/api/v1/companies/airtable/incidents/tmhz7lqvvd87 · Generated 2026-10-18T10:32:47.920Z