Companies / ActiveCampaign / incidents

ActiveCampaign: Degraded SMS Delivery Rates

Affected components: Message Sending Availability - SMSSMS

Timeline of updates

1. investigating2025-12-13 15:42 UTC

   We are aware of an increased rate of SMS delivery failures and engineers are actively investigating. Failed deliveries are accurately reported in your account and are not charged.

2. monitoring2025-12-13 20:09 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2025-12-15 00:56 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). ActiveCampaign profile · Recent ActiveCampaign incidents · Markdown · JSON