Ably: Transient load-balancer issue in us-west-1
Affected components: US West - Northern California
Timeline of updates
- resolved
Between 16:27-16:35 UTC, connection attempts to us-west-1 had an ~18% chance of being refused with an error due to a network load balancer issue. An Ably SDK will have been automatically retried to a fallback region, so an end user will have experienced no impact other than a slight increase in connection establishment latency.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-30 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6e17348c48c72874…
Impact, status and times are the vendor’s own, as last archived. View on status.ably.com (opens in new tab).