# Ably: Transient load-balancer issue in us-west-1

> Ably status incident “Transient load-balancer issue in us-west-1” on 2026-10-30: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ably/incidents/dh6pd48z9tx3
Last updated: 2026-10-31T11:29:30Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-30 16:48 UTC · Resolved: 2026-10-30 16:48 UTC · Duration: 0 min
- Updates: 1 · Affected components: US West - Northern California
- [Vendor status page: https://status.ably.com/incidents/dh6pd48z9tx3](https://status.ably.com/incidents/dh6pd48z9tx3)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **resolved** 2026-10-30 16:48 UTC: Between 16:27-16:35 UTC, connection attempts to us-west-1 had an ~18% chance of being refused with an error due to a network load balancer issue. An Ably SDK will have been automatically retried to a fallback region, so an end user will have experienced no impact other than a slight increase in connection establishment latency.


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Canonical: https://rewindex.com/company/ably/incidents/dh6pd48z9tx3 · Markdown: https://rewindex.com/company/ably/incidents/dh6pd48z9tx3.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/dh6pd48z9tx3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:29:30.295Z