1Password: Device Trust Service Disruption

Impact: majorStatus: resolvedStarted 2026-09-09 20:43 UTCResolved 2026-09-09 21:11 UTC (27 min)3 updatesSource: stspg.io

Summary

1Password reported a major Device Trust disruption affecting the USA/Global Device Trust Authentication Service, with possible device posture check delays or authentication failures. It started at 2026-09-09 20:43 UTC and was resolved at 2026-09-09 21:11 UTC, lasting 27 min. The vendor identified and rolled back the triggering change.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Device Trust Authentication ServiceUSA/Global - Device Trust Authentication Service

Timeline of updates

investigating2026-09-09 20:43 UTC
We are currently investigating reports of an incident affecting Device Trust. Some customers may experience delays in device posture checks or authentication failures. We will provide an update as soon as we have more information.
monitoring2026-09-09 20:53 UTC
We have identified the triggering change and have rolled it back. We are monitoring to confirm that this has completely resolved the issue.
resolved2026-09-09 21:11 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Device Trust Service Disruption 2026-09-09 20:43 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON