Rewindex

ChangesClerkDevelopment instances only - Apple rejecting emails

Clerk: Incident updated: Development instances only - Apple rejecting emails

Incident updateNot classified yetChanged status.clerk.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Clerk removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: identified
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-19 17:39 UTC
AddedUpdateresolved#3
Before: not present
After: Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displaying a warning message on sign in from development instance when apple emails are used to sign in and taking down this incident notification. We apologize for the inconvenience and genuinely hope that we hear back from Apple soon on this matter.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayMonday, October 19Mon, Oct 19

1 incident change

All Clerk changesClerk profileMarkdownJSON