Changes ChatGPT Help Center Chat Support Degraded

ChatGPT: Incident updated: Help Center Chat Support Degraded

Incident updateNormal progress (rule, 100%)Changed 2026-10-23 22:03 UTCstatus.openai.com

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what ChatGPT removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1

~~monitoring~~

resolved

AddedResolved time#2

not present

2026-10-23 22:02 UTC

AddedUpdateresolved2026-10-23 22:02 UTC#3

not present

All impacted services have now fully recovered.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 23
Before captured 21:53 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash 920d38e0d79b9636…
Download proof
Oct 23
After captured 22:03 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash 3c43d9de32c74983…
Download proof

History of this incident

YesterdayFriday, October 23Fri, Oct 23

2 incident changes

Normal progress
22:03Incident
Incident updateHelp Center Chat Support Degradedthis change
Normal progress
21:53Incident
Incident updateHelp Center Chat Support Degraded

All ChatGPT changes ChatGPT profile Markdown JSON