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ChangesSendGridSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

SendGrid: Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

Incident updateNot classified yetChanged status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

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What changed

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AddedUpdateidentified#1
Before: not present
After: Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) and failure responses for Lookup API transactions in the Netherlands. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

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History of this incident

TodaySunday, October 25Sun, Oct 25

2 incident changes

YesterdaySaturday, October 24Sat, Oct 24

2 incident changes

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