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ChangesSendGridSMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

SendGrid: Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Incident updateNormal progress (typesafe/jev-1.13-20260917, 88%)Changed status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

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What changed

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ChangedTitle#1
Before: SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
After: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
AddedUpdateidentified#2
Before: not present
After: Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

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History of this incident

YesterdayFriday, October 23Fri, Oct 23

6 incident changes

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